Changes are being proposed for ticket offices at train stations.
There is a consultation for the proposed changes to the WMCA network.
Please do have your say and ask the important questions about the proposals, make suggestions to change/enhance and of course ask what happens to George, The Stourbridge Station Cat.
I have seen where stations work very well still without the ticket office and staff are more front house, but of course I want to know what the impact will be on our ticket offices in Stourbridge.
I have attached the link for the proposed changes per station and it also has the answers to frequently asked questions.
In summary the proposed changes for our very own Stourbridge Junction are as follows:
The ticket office currently opens as below:
This station currently has a ticket office, which is open as below.
Monday to Thursday: 06:00 - 20:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 21:00
Sunday: 09:00 - 19:00
The proposed changes are:
The ticket office will close, but staff will be deployed here on a flexible basis to undertake customer service, passenger assistance, safety and general upkeep duties.
So there will be staff present.
Consultation: The public consultation will close on 26 July 2023.
To comment on proposed changes to ticket offices at stations on the WMCA network, please contact Transport Focus, the independent transport user watchdog, by Wednesday 26 July 2023 using the details below:
Email: [email protected]
Freepost: RTEH-XAGE-BYKZ, Transport Focus, PO Box 5594, Southend on Sea, SS1 9PZ.
For more information about how to have your say visit www.transportfocus.org.uk
This is the best way to have your say.
Photo of George from his Facebook page.
